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Have you ever felt your patience fraying, your fingers hovering over the keyboard, ready to type “speak

Have you ever stopped scrolling, a little stunned, because an advertisement seemed to be pulled directly from

Imagine you are trying to return a pair of ridiculously overpriced shoes online, and you have become

You’ve been there. Staring at your screen, locked in a digital standoff with a customer service chatbot.

Have you ever felt that flicker of rage when a chatbot, designed to help you, responds with

Have you ever had that feeling, that subtle, weary sigh you let out when another so-called “smart”

In today’s world we are drowning in digital interactions, and let’s face it, most of them are